I had a really pleasant stay at Novel Hotel. The staff were exceptionally kind and always ready to help with a smile. Their warm hospitality truly made me feel welcome and comfortable. The services were excellent – from room cleanliness to prompt room service, everything was well-managed and professional. The hotel ambience was relaxing, and the facilities were well-maintained.

Above average
Not recommended Stayed in: Standard Room Stay length: 1 night(s)

Me and my husband really enjoy with your place
Good: Everything perfect
Bad: Nothing

Exceptional

Bad: Room service

Amazing
The staffs are very kind and approachable. They also have amazing rooms that leads you to comfortable sleep. they also have other staff to do like they have pool, gym, ballroom, spa, and ktv. they have an amazing hotel to the point that you will not be bored while staying here. Also, thank you Mr. Lee and Ms. Shane for assisting our stay here at the hotel. We have an amazing stay.

Great experience in Novel Hotel
I would like to take a moment to express my sincere appreciation for the exceptional contributions of the Sri Lankan Chef and the room cleaning personnel at Novel Hotel. Their dedication and professionalism have truly enhanced the guest experience in remarkable ways.

Great service, and so happy with the guess service, thank you mr ram

Good experience

Amazing place
Good: Every thing
Bad: No thing

I had a really great stay at Novel Hotel! The service was excellent, and everything felt smooth and comfortable. Special thanks to Ms. Hannah! She was very accommodating, friendly, and made sure everything was well taken care of. She made me feel welcome from the moment we arrived. Her professionalism and warm approach truly added to the experience. I'm looking forward to staying here again!

Thanks to Me.Lee Day and Ms.Shane and the rest of the staff..it is highly to be recommend to our friends it was so bery clean and the receptionist is very accomodating

the room is very nice and the hotel staff are so friendly and welcoming, and also the ambiance of the hotel is nice. i enjoyed the food and especially the pool where me and my family bonded. i would really love to comeback here!

Great hotel with clean rooms, friendly staff, and excellent location. Amenities were top-notch, and the breakfast buffet was delicious. A perfect stay for both business and leisure travelers.Thank you also to Mr. Lee and Ms. Shane for accommodating us

Exceptional
Good: Very good 👌👌
Bad: The housekeeping was great

I would like to commend the exemplary service of Mr. Lee and Ms. Shane during our stay. They went above and beyond to ensure our comfort and satisfaction. Their professionalism, attentiveness, and warm hospitality truly made a difference. We also appreciated the overall friendliness and helpfulness of the entire staff, which contributed to a pleasant and memorable experience. Thank you for the outstanding service!

Exceptional Service at Novel Hotel Abu Dhabi!
I had a wonderful stay at the Novel Hotel in Abu Dhabi thanks to the amazing reception team. They surprised me with a free room upgrade without even asking – such a generous gesture! Special thanks to Christina and Haneef – the kindest and most professional staff I’ve ever met. Their warm welcome and excellent service made my visit truly memorable. I’ll come back again. Highly recommended!

Exceptional Service at Novel Hotel Abu Dhabi! I had a wonderful stay at the Novel Hotel in Abu Dhabi thanks to the amazing reception team. They surprised me with a free room upgrade without even asking – such a generous gesture! Special thanks to Christina and Haneef – the kindest and most professional staff I’ve ever met. Their warm welcome and excellent service made my visit truly memorable. Tip for future travelers: Don’t hesitate to reach out to the reception team – they’re incredibly helpful and might surprise you with something extra if you're kind and respectful. I’ll definitely come back again.

Exceptional Service at Novel Hotel Abu Dhabi! I had a wonderful stay at the Novel Hotel in Abu Dhabi thanks to the amazing reception team. They surprised me with a free room upgrade without even asking – such a generous gesture! Special thanks to Christina and Haneef – the kindest and most professional staff I’ve ever met. Their warm welcome and excellent service made my visit truly memorable. Tip for future travelers: Don’t hesitate to reach out to the reception team – they’re incredibly helpful and might surprise you with something extra if you're kind and respectful. I’ll definitely come back again. Highly recommended!

nice

Cristina & Lee was very friendly and accommodating

Nice hotel in a good location
Good: It was a good hotel to stay at. They are also redoing the rooms etc so I’m sure it’ll be even nicer soon! Pool was nice, staff were nice. There’s a fantastic food hole-in-the-wall near a supermarket when you leave the hotel, turn left, left again and it’s across the road. They do amazing and very cheap samosas. We went back 3 times!!
Bad: A bit expensive but everything around here is. Not the property’s fault but just note there are a lot of males who stay here, which is obviously fine but I’d be a bit nervous as a solo female, so just good to know! Staff were incredibly lovely but only really talked to my partner and called him sir and honestly ignored me a lot, so just a note to recognise and respect women, too!

Good
Good: Good location
Bad: Car parking is not free. 30AED for car parking, especially on a country’s free parking Sunday. It looks like cheap but when you add parking fee, it’s the same price.

great hotel
Good: Great location, comfortable, friendly staff
Bad: i forgot my swimming trunks!

Really had a nice stay

Very Good
Good: Good location and multiple things inside the hotel. Pool, spa, night club and quite a few restaurants. The night club was a good surprise for us
Bad: Breakfast spread and taste both unappetising